We calculate shipping cost based on the weight of package and destination based on distance from our studio in Boston. We currently ship with UPS and USPS.
All in-stock orders are processed within 1-2 business days. You will receive a shipping confirmation and tracking information once your order is prepared to ship. If your order is placed after 12pm EST on a Friday, your order may not be shipped until the following Monday.
Ebi does not accept returns. However, if your product is damaged or defective please contact us so that we may remedy this issue. Full refunds are issued on a case by case basis.